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teilAuto - here's how it works


  • register
  • show driver's license and ID card validate online
  • recieve access data


Collect the car

  • collect the car at the station
  • open the car with the access card or the app
  • take the key out of the glove compartment

Return the car

  • return the car to the same station   
  • return the key to the glove compartment
  • lock the car with the customer card or the app

Do you have any further questions? We will be happy to answer your e-mail to

Phone times:

You can reach the service center around the clock at 07071-1388335:

  • Reservations and cancellations
  • Questions and problems concerning our vehicles

Our office answers Monday until Friday from 10 a.m. to 1 p.m. and 2 p.m. to 4 p.m. under 07071-360306:

  • General questions regarding teilAuto Carsharing
  • Questions regarding your contract or invoice

You can reach the emergency number from 08:00 to 22:00 at 0170-2010040:

  • Breakdowns and accidents