Become a Customer

For current reasons and to meet the general responsibility, please contact Mr. Christian Guhl via e-mail: christian.guhl@teilauto-neckar-alb.de so that we can arrange a telephone introduction appointment.

To conclude the contract, please download your user documents, fill out the green fields in advance and, if necessary, send them to us by email or bring them with you, when you come to our office to validate your driving license. Please also bring your identity card.

Please also note our reduced opening times: Monday until Friday from 10 a.m. to 1 p.m. and 2 p.m. to 4 p.m.

How it works:

Selecting Your Verhicle and Booking:

Every teilAuto vehicle, from compact car to transport van is booked, either via
the Internet, smartphone or our call center.

The travel costs consist of the time booked an the kilometers traveled. Fuel, maintenance and insurance are includet - it's worth it!

Easy Start, Easy Return:
At the start of your trip, unlock the teilAuto vehicle with your access card. Then take the
car key out of the glove compartment and start the car. Upon return, put the key back in
the glove compartment and lock the car via your access card. In case you need to refuel,
you may do so on our cost, using the fuel card on board every vehicle. You will receive
a detailed statement of your journeys every month.

Please make sure to read the information on the Vehicles and Selection and booking, and on the
Tariffs and Contract Terms

Our Trial Conditions

  • no registration fee
  • no standing charge
  • only half the deposit (standard)

are available regularly from May 1st to July 31st, for a three-month, non-binding trial period.

Should you decide in favor of teilAuto at the end of the trial period, the contract will automatically be extended with standard conditions. If teilAuto is not for you, you may terminate the contract at any time.

To do this, please send an email to info@teilauto-neckar-alb.de stating your name and user number and send us your access card. The deposit will be transferred to your account after two months at the latest. This ensures that all claims have been settled.